Complaints

There are several organisations responsible for dealing with police complaints. To make sure you get a quick and appropriate response, use the information on this page to help you send your complaint to the right place.

Please note, the Police and Crime Commissioner can only review complaints about Greater Manchester Police’s Chief Constable.

Complaints about the conduct of GMP officers or staff

If you have a complaint about a police officer, member of police staff, police community support officer or special constable of Greater Manchester Police, please visit the complaints section of the GMP website.

Complaints about the Chief Constable

If you want to complain about the Chief Constable of Greater Manchester Police then please contact us:

You can either write to us at:

The Monitoring Officer
Office of the Police and Crime Commissioner for Greater Manchester
Civic Centre Complex
Chorley Road
Swinton
Salford
M27 5DA

Or call us on: 0161 604 7711

Or email info@gmpcc.org.uk

Complaints about the Police and Crime Commissioner  

If you have a complaint about the Commissioner please contact the Monitoring Officer at the Office of the Police and Crime Commissioner on the details above. These will be initially handled by our office before being referred to  the Police and Crime Panel. You should also use these details if you have a complaint about a member of staff in the Office of the Police and Crime Commissioner.

You can find out more about the policies and procedures for dealing with complaints on the Police and Crime Panel’s website.

More information about complaints

The Independent Police Complaints Commission (IPCC) has information on its website about the police complaints system.

You can also email the IPCC on enquiries@ipcc.gsi.gov.uk or write to:

Independent Police Complaints Commission
PO Box 473
Sale
M33 0BW

Telephone: 0300 020 0096
Fax: 020 7404 0430

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