Date: 15 October 2013
Venue: Council Chambers, Rochdale Town Hall, The Esplanade, Rochdale, OL16 1AB
Tony and Jim Battle, Deputy Police and Crime Commissioner questioned Chief Constable Sir Peter Fahy and the head of GMP’s Professional Standards Branch on how the police deal with complaints, as well wider issues on police integrity, professionalism and standards of service.
“Revelations surrounding the Hillsborough tragedy and the Stephen Lawrence inquiry Police have had a major impact on public confidence in the police, highlighting genuine concerns around integrity, professionalism and accountability.
“There are also issues of lack of confidence in the complaints system and I have received correspondence from members of the public who are not happy with the way GMP have dealt with their complaint and feel they have been fobbed off. This forum will allow senior officers to explain how GMP deals with complaints, reassure the public about what checks and balances are in place to maintain the independence and robustness of these investigations, and look at wider issues of professionalism and integrity. We will also explore how things can be improved.
“Making a complaint to the police about poor service or incivility, for example, should be a straightforward process with a swift resolution but instead it’s shrouded in bureaucracy and creates barriers for the public who are already unhappy. That’s why I’m working with the Chief Constable to increase the effectiveness of the complaints system to strengthen the openness, integrity and accountability of policing, and this forum will help to inform this work. Achieving this is a fundamental building block to improving public confidence.”Tony Lloyd
Find out what happened:
- GMP professional standards briefing (pdf opens in a new window)
- GMPCC minutes on the professional standards themed public forum (pdf opens in a new window)